Acceptable Use Policy
Last updated: January 2026
About This Policy
This Acceptable Use Policy ("AUP") defines the rules and guidelines for using RoadAsset's services responsibly. By using our platform, you agree to comply with this policy in addition to our Terms of Service.
Purpose
RoadAsset is designed for professional road infrastructure management, including asset tagging, condition assessment, and data analysis. This policy ensures all users can benefit from a safe, reliable, and productive platform.
We expect all users to use our services in a manner that is legal, ethical, and respectful of others' rights and property.
Acceptable Uses
RoadAsset is intended for legitimate professional purposes, including:
- Road asset inventory and condition assessment for infrastructure management
- Traffic sign and pavement marking documentation for maintenance planning
- Highway and road survey data collection for engineering projects
- Municipal road network documentation and management
- Research and academic studies related to road infrastructure
- Training machine learning models for road asset detection (with proper licenses)
- Collaborative projects within your organization or with authorized partners
Prohibited Uses
The following activities are strictly prohibited:
Illegal Activities
- Using the service for any unlawful purpose or in violation of any laws
- Uploading content that violates intellectual property rights
- Collecting personal data without consent or legal basis
Security Violations
- Attempting to gain unauthorized access to systems or accounts
- Interfering with or disrupting the service or servers
- Uploading malware, viruses, or malicious code
- Circumventing security measures or access controls
Abuse & Misuse
- Using automated systems (bots, scrapers) without permission
- Sharing account credentials or allowing unauthorized access
- Impersonating another person or organization
- Excessive use that degrades service for other users
- Reselling or redistributing the service without authorization
Content Guidelines
You are responsible for all content you upload, create, or share through RoadAsset. The following content is prohibited:
Never Upload
- Copyrighted material without authorization
- Personal data without consent
- Sensitive military or government facilities
- Content depicting illegal activities
- Offensive, harmful, or discriminatory content
Exercise Caution
- Vehicle license plates (consider blurring)
- Identifiable individuals (faces)
- Private property without permission
- Critical infrastructure details
- Location data of vulnerable sites
We may use automated systems to detect prohibited content and reserve the right to remove content that violates this policy without notice.
Resource Usage
To ensure fair access for all users, please use resources responsibly:
- Respect storage quotas associated with your subscription plan
- Avoid bulk uploads that could impact system performance
- Use API endpoints within documented rate limits
- Clean up unused projects and data periodically
- Contact support before conducting large-scale operations
Excessive resource usage may result in temporary throttling or require a plan upgrade to continue service.
User Responsibilities
Account Security
- Maintain the confidentiality of your account credentials
- Do not share your account with others
- Report any unauthorized access immediately
- Use a unique, strong authentication method
Data Accuracy
- Ensure uploaded data is accurate and properly attributed
- Verify GPS coordinates and metadata before finalizing
- Correct errors promptly when discovered
- Maintain proper documentation for your projects
Organizational Users
- Organization administrators are responsible for their members' compliance
- Ensure proper onboarding and training for team members
- Review and manage access permissions regularly
- Report policy violations by organization members
Enforcement
Violations of this policy may result in the following actions, depending on severity:
Warning
First-time minor violations - notification and request to correct behavior
Temporary Suspension
Repeated or moderate violations - account temporarily restricted
Account Termination
Severe or repeated violations - permanent account closure
Legal Action
Criminal or seriously harmful violations - referral to authorities
We reserve the right to take immediate action without prior notice in cases of serious violations. Content may be removed, and data may be preserved for legal proceedings.
Reporting Violations
If you become aware of any violations of this policy, please report them to us:
Email: abuse@roadasset.app
Contact Form: /contact
When reporting, please include as much detail as possible, including the nature of the violation, any relevant URLs or project IDs, and supporting evidence.
We take all reports seriously and will investigate promptly. Reports may be made anonymously, though providing contact information helps us follow up if needed.
Related Policies
This Acceptable Use Policy should be read in conjunction with our other policies:
Questions?
If you have questions about this Acceptable Use Policy or need clarification on permitted uses, please contact us:
General: support@roadasset.app
Report Abuse: abuse@roadasset.app